Session #2
Where now for the changing customer value proposition
Customers and the demands they have of aviation organisations are ever evolving. COVID-19 has led to a seismic shift in these demands and the things customers value the most. Concerns around safety, risk and compliance are now major factors and decisions made around the environment, carbon footprint and thinking ‘green’ are ever growing too.
This webinar focuses on the current state of the customer value proposition and explores where the future in this area is headed.
Brighter Skies’ is a four-part webinar series bringing together aviation leaders and Aon subject matter experts to discuss the business, people, risk and safety of aviation organizations in the Asia Pacific region. Each session will focus on the evolution of the industry post-COVID-19 and explore what the future may bring.
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