Future-proofing Your Talent
What kind of talent will your organization require in the next five years?
In a stable work environment this is a relatively easy question to answer. But in today’s volatile and complex world, digitization, artificial intelligence and automation have moved the goalposts. Make no mistake: These factors are disrupting the world of work. The skills required to succeed in organizations are shifting — and this is having a profound effect on workforce planning and on the career paths of employees.
Aon’s Assessment Solutions’ John McLaughlin and McLagan’s Joel Davies discuss in this paper how organizations can future-proof their talent. Today’s workers need to be ready to embrace technology, collaborate with others and work effectively in an agile, digital environment. They should feel empowered, not exploited, by technological developments. For many organizations this is proving to be a significant and difficult transition.
For example, a recent study by McKinsey highlights that retraining and redeploying existing workers has become an urgent business priority. However, only 16 percent of business leaders say their organization is ready to address the skills gaps they face.
If a machine could undertake even 20 percent of the mundane, transactional aspects of someone’s role, that person could then move on to higher-value tasks. A new challenge for HR is therefore to understand which aspects of every role can be automated — and also to understand the broader impacts, including in human terms for the people involved, of digital transformation.
No one can confidently predict what any role will look like in five years’ time. So how can HR teams coherently plan the skills, competencies and attributes that will be needed at each level of the organization? This framework provides the answer. It offers nine steps to help you develop and recruit “future-proof” talent. It also considers the attributes of a future-proof worker, and it explains how assessment and agile talent management can support the necessary transformation. The lessons here will ensure that you have the people and the HR processes in place to take advantage of the competitive opportunity that technology now provides.
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