Assessments - Talent assessment for call centers

Information & Inspiration: All about Assessing for Call Centers

  • Using Job-Related  Challenges at Elkjøp

    Using Job-Related Challenges at Elkjøp

    Aon helped Elkjøp develop a new assessment and recruitment process for new hires.

    READ MORE
  • Using Job-Related Challenges to Help Predict Success as a Contact Center Agent at Elkjøp

    Using Job-Related Challenges to Help Predict Success as a Contact Center Agent at Elkjøp

    Elkjøp Nordic is the largest retailer of consumer electronics and household appliances in the Nordic region. Read their case study.

    READ MORE
  • Transforming Assessment at a Federal Law Enforcement Agency

    Transforming Assessment at a Federal Law Enforcement Agency

    A federal law enforcement agency faced a dilemma. How could the agency efficiently and impartially identify the most-skilled applicants to meet current and future leadership needs of the organization?

    READ MORE
  • Refining the Pre-hire Assessment Process of Customer Service Agents at Telenor

    Refining the Pre-hire Assessment Process of Customer Service Agents at Telenor

    To stay at the forefront of recruiting best practice and increase their ROI of talent assessment, Aon worked with the hiring team at Telenor to improve their current processes using talent analytics.

    READ MORE
  • Refining Hiring Assessments for Customer Service Agents at Telenor

    Refining Hiring Assessments for Customer Service Agents at Telenor

    To stay at the forefront of recruiting best practice and increase their ROI of talent assessment, Aon worked with the hiring team at Telenor to improve their current processes using talent analytics.

    READ MORE
  • Providing a Complete Digital Solution for Hiring and Development at Dixons Carphone

    Providing a Complete Digital Solution for Hiring and Development at Dixons Carphone

    Aon's Assessment Solutions offers best-practice Talent Assessment. Redefining behaviors and redesigning assessment solutions at Dixons Carphone.

    READ MORE
  • Recruiting Special Agents for Contact Centers

    Recruiting Special Agents for Contact Centers

    Aon's Assessment Solutions offers best-practice Talent Assessment. Aon's five steps to help identify, select and retain talented contact center agents.

    READ MORE
  • loading
    Loading More...