Assessments - Talent assessment for call centers

Information & Inspiration: All about Assessing for Call Centers

  • Improving Performance and Reducing Costs by Predicting Tenure at Transcom

    Improving Performance and Reducing Costs by Predicting Tenure at Transcom

    Aon supported Transcom in defining a recruitment process that predicts tenure and performance.

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  • Predicting Tenure to Improve Performance and Reduce Costs at Transcom

    Predicting Tenure to Improve Performance and Reduce Costs at Transcom

    Aon's Assessment Solutions supported Transcom in defining a new recruitment process that predicts tenure and performance.

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  • Providing a Complete Digital Solution for Hiring and Development at Dixons Carphone

    Providing a Complete Digital Solution for Hiring and Development at Dixons Carphone

    Redefining behaviours and redesigning assessment solutions at Dixons Carphone with Aon

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  • Recruiting Special Agents for Contact Centers

    Recruiting Special Agents for Contact Centers

    Aon's five steps to help identify, select and retain talented contact center agents.

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  • Predicting Top Sales Performers at localsearch

    Predicting Top Sales Performers at localsearch

    Aon's Assessment Solutions supports Swiss company localsearch in identifying and selecting individuals with the potential to be top salespeople.

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  • New guide explains how contact centres can recruit and retain talented agents

    New guide explains how contact centres can recruit and retain talented agents

    A new insight guide which offers five steps to help contact centres identify, select and retain talented agents has been published by assessment specialist cut-e (now Aon). Called Recruiting...

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  • New guide explains how contact centres can recruit and retain talented agents

    New guide explains how contact centres can recruit and retain talented agents

    A new insight guide which offers five steps to help contact centres identify, select and retain talented agents has been published by assessment specialist cut-e.

    READ ARTICLE
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