Hiring Better Quality Retail Associates in order to Grow the Business
With 350 Sunglass Hut stores and 1,800 employees, of whom 70% were casual and often seasonal, it had an employee turnover of around 55% for retail associates and 30% for store managers. With an average store size of six employees, such a high turnover of staff impacts rosters, staffing levels and, potentially, sales. On average, the time it took to fill a position had been around 20-25 days, causing concern for hiring managers.
Sunglass Hut recruits over 700 hires per year from over 70,000 applications, resulting in the need to identify great talent from the immense application pool – without overlooking high-calibre applicants.
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