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Creating a World-Class Customer Experience at Parks and Resorts

Predicting Top-Performers in Customer Service

By developing its own situational judgment questionnaire and combining this with a unique interview or "audition", Parks and Resorts can predict - supported by Aon's Assessment Solutions - those who will succeed as performers in its parks.

Learn more about situational judgment on our website.

About the Author

Aon creates smart measurement solutions with valid and innovative online assessment products. Aon is globally the preferred partner for organisations who demand the best.

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