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Contacts Miriam Nelson, PhD Partner Talent, Rewards & Performance +1.201.306.4817 miriam.nelson@aonhewitt.com Christopher Selenta, PhD Consultant Talent, Rewards & Performance + 1.212.441.1239 christopher.selenta@aonhewitt.com Special Thanks We'd like to acknowledge Yael Oelbaum of JetBlue (formerly of Aon Hewitt), Michael Pearn of Pearn Consulting, LLC and James B. Avey of Central Washington University for their valuable contributions and insights to this article. Aon Hewitt empowers organizations and individuals to secure a better future through innovative human capital solutions. We advise, design and execute a wide range of solutions that enable our clients' success. Our teams of experts help clients achieve sustainable performance through an engaged and productive workforce; navigate the risks and opportunities to optimize financial security; redefine health solutions for greater choice, affordability and wellbeing; and help their people make smart decisions on managing work and life events. Aon Hewitt is the global leader in human resource solutions, with nearly 34,000 professionals in 90 countries serving more than 20,000 clients worldwide across 100+ solutions. For more information on Aon Hewitt, please visit aonhewitt.com. About Aon Hewitt

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