New Book Examines the Impact of Emotions on Ability Test Performance

Our emotions affect the way we think, so how much will a candidate’s emotions affect their performance in an online ability test? With the growth of online assessment for personnel selection and development, this is an interesting question. A new book aims to provide the definitive answer.

Written by Dr Katharina Lochner, Aon's Assessment Solutions’ research director, Successful Emotions: How Emotions Drive Cognitive Performance, is available from Amazon and other bookstores. It is published by Springer.

Dr Lochner provides an overview of online assessment and highlights models of intelligence, mood and emotion, and outlines how emotion and cognition interact. She then presents the results of a study which examines how distinct emotional states (including joy, anger, contentment and sadness) impact performance on one of Aon's online cognitive ability tests.

“If you take an online ability assessment, the results should be objective, reliable and valid,” said Dr Lochner. “But what happens if you’re in a good or a bad mood, will this affect your performance in the test? We conducted an in-depth study to measure the impact of emotions on ability test performance. HR and recruitment teams that use ability tests will be interested in the conclusions and implications that are highlighted in this new book.”


Aon’s Assessment Solutions is part of Aon’s global Human Capital business, helping clients achieve sustainable growth by driving business performance through people performance. Aon’s Assessment Solutions undertakes 30 million assessments each year in 90 countries and 40 languages.

About Aon

Aon plc (NYSE: AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

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About the Author

Aon creates smart measurement solutions with valid and innovative online assessment products. Aon is globally the preferred partner for organisations who demand the best.

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