Guide to Virtual Assessments - What is Important?

With current disruption across the world, organizations are being forced to look at how they support and manage their employees in the short-term. However, they also need to ensure stability in the medium term and reconsider their longer-term talent strategies. For many organizations, hiring, selecting and developing employees cannot stop; however, there are a number of obvious current challenges.

We have been working closely with clients to rapidly move their talent assessment processes into the virtual sphere. This meets an immediate need – when you can no longer come together in-person – but it also opens up the door to the ‘possible’.

Transferring assessment to a virtual space may have been seen as a long-term and resource-intense project, but the current situation has provided the impetus to change. What we are witnessing is that, when requirement is urgent, the obstacles are cleared. Without doubt, longer-term, virtual assessment will become the new norm. It respects time, remains fair and objective and fits with the move to digital ways of working.

What is Virtual Assessment?

Virtual assessment takes proven and scientifically-sound talent assessment and transfers it into the digital space. Entire assessment days can be scheduled and managed online, bringing candidates together virtually from different locations. Candidates and interviewers meet, not in person, but through web-based video platforms. Group exercises are timetabled and carried out online, via paperless assessment center systems and candidates can work together in groups within breakout rooms of video platforms. Talent assessments, such as ability tests and personality questionnaires, are carried out online.

Also, mobile-first assessments create an objective and engaging source of candidate information. Virtual assessment will become an essential and commonplace component of candidate assessment. However, it takes planning and experience to get it up and running now. For this reason, we share our insights and guidelines below for introducing and professionalizing virtual assessment.

Guidelines for Introducing and Professionalizing Virtual Assessment

Our guide offers advice on the following aspects of virtual assessments:

  • Ensure a safe (technical) set up
  • Provide an easy and transparent journey for the candidate
  • Maintain a fully professional organization
  • Maintain the personal touch and a great candidate experience
  • Conduction of virtual exercises (roleplays and case studies)
  • Group exercises
  • Note taking and rating
  • Virtual feedback sessions

Read our guide here to get a more detailed insight.

Disclaimer: This document has been provided as an informational resource for Aon clients and business partners. It is intended to provide general guidance on potential exposures, and is not intended to provide medical advice or address medical concerns or specific risk circumstances. Due to the dynamic nature of infectious diseases, Aon cannot be held liable for the guidance provided. We strongly encourage visitors to seek additional safety, medical and epidemiological information from credible sources, such as the Centers for Disease Control and Prevention and the World Health Organization. As regards insurance coverage questions, whether coverage applies or a policy will respond to any risk or circumstance is subject to the specific terms and conditions of the insurance policies and contracts at issue and underwriter determinations.

About the Author

Aon creates smart measurement solutions with valid and innovative online assessment products. Aon is globally the preferred partner for organisations who demand the best.

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