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Digital Skills Gap in the Workforce: How to Assess for the Right Capabilities

Success in the digital age will depend on organizations being able to identify digital skills gaps in the workforce and attract, retain and motivate the right people with the right digital capabilities.


Technical skills will be critical in the digital economy, but they are only part of the formula for success. Assessing for general cognitive abilities that allow a person to learn new skills, understand complex problems and comprehend complex information make up the other equally important part. With some technical skills quickly becoming outdated, it is critical to determine whether a person has the capability and the willingness to reskill and upskill as the work environment changes.

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