Yesterday’s way of working is no longer an option in today’s fast-paced, technology-fuelled business environment. In our volatile, uncertain, complex and ambiguous (VUCA) world, the demands on employees are changing. Is your organization ready to cope with the digital future?
Bureaucratic employers – characterized by hierarchical structures and silo-based working – will stagnate because they’re no longer able to respond effectively to market opportunities. Micro-management stifles innovation in these companies and they can’t adapt, make decisions or solve problems quickly enough to compete. To survive in the digital future, organizations need a fluid structure, an agile culture and employees who are ‘digitally-ready’ to cope with rapidly changing circumstances. Digital readiness is not about being proficient with technology – it’s not about whether you can use Excel or mobile devices – and it is not related to age. It’s the ability to perform tasks, manage information, share knowledge and work with others in a digital context.
Cognitive technologies and Artificial Intelligence are also starting to transform the workplace. Routine transactions and manual tasks are increasingly being automated. As this trend continues, the jobs that people will undertake will evolve. Increasingly, we’ll all be working alongside machines or we’ll be coordinating, controlling and monitoring complex AI-driven processes.
One significant consequence of these developments is that employees will need a new set of digital competencies to succeed in tomorrow’s workplaces. Research by Aon highlights that three core competencies are now vital:
-Learnability (the desire to develop and improve)
-Agility (the capability to adapt quickly and effectively)
-Curiosity (being open to change, and inquisitive and enthusiastic about new approaches and initiatives)
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