The key drivers of digital transformation — profitability, customer satisfaction and increased speed to market — are poised to disrupt legacy businesses across all sectors. In fact, some predict that this churn will lead to half of the S&P 500 being replaced within the next decade.
This upheaval is being echoed in the workforce, and the emergence of AI is at the center of it. Whole job categories are being eliminated, even as acute shortages emerge in others. Business leaders around the world are scrambling to respond to this growing skills gap and are searching frantically for the talent they need to drive innovation at the pace their customers have come to expect.
As the Fourth Industrial Revolution unites the digital and physical worlds to offer entirely new ways to gather and use information, it will require a new approach from leadership to build the workforce for the digital age. AI is both disrupting and transforming everything about workforce management. For HR leaders, that means changing the types of skills and competencies companies need, changing the way existing employees do their jobs and altering the recruiting landscape. It also means developing diverse rewards philosophies to strategically compensate the talent needed to adapt to and thrive amid all this change.
These shifts might cause panic for many people, but at Aon we view this differently. We're seeing the beginnings of a fundamental shift in the way humans create value at work, and it’s one in which the people still matter more than the technology. Though AI may be behind much of the digital disruption we’re experiencing, the solution doesn't lie in technology alone.
This handbook takes a look at how AI is shaping the way we think about workforce planning and development at the highest levels, including:
- Rethinking the architecture of jobs to ignite innovation and meet your customers’ evolving expectations.
- Attracting and retaining the right people to fill those jobs.
- Implementing a rewards and recognition program that strategically compensates the key tech talent you need.
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